ITIL Interview Questions | ITSM
ITIL (previously an acronym for Information Technology Infrastructure Library) is a set of ITSM (Information Technology Service Management) practices that focus on regulating the services of Information Technology with of the needs of organizations. Since the IT industry is dynamic and as there are continuous developments in service structure and practices, it focuses mainly on the alignment and maintenance of IT services with respect to the prevailing market and standards of business.
ITIL...